Your Privacy We do value and respect your privacy.
We are always responsible to use the information that you offer us;any info about you is always held with the utmost care and security.
Forevermore,we will not sell, rent or loan any identifiable info(including Email address, phone number, etc.)
regarding our customers to anybody.
Let us do business in delighted atmosphere forever!
Product Details 1.packing
We take simple packing,every item is packed in one plastic bag; the goods is shipped with the carton box as outside packing.
2. Product size
a):About the size of each item, pls check each item description.
b):Pls check " size chart " about size measurement.
c):Most lingerie products are one size, the size suits size of M / L, because the products are made of spandex and cotton , they are outspread; we produce products according to the European standard ;
d):Some lingeries such as Corset & PVC lingerie and sexy women panty are offered size S / M / L / XL/XXL, we have plus size catalog for plus size lingerie , pls check this catalog online;
3. how about OEM/ODM?
a):Yes,OEM / ODM also welcome;
b):MOQ of OEM & ODM, MOQ 30- 50 pcs each size / color / item, base on your designs;
c):We can make the products if you offer us your designs or samples.
4. Products Material
We use high quality fabric which can be easily stretched, Please refer to " Material " description in each product for more details. Price&Payment 1. Product price
a): Please refer to " price " section in each product for more details; b): The price is wholesale unit price , not including shipping cost , tax &vat;
c): The price is based on minimum order quantity ;
2. Discount Policy ( not including shipping cost , tax ;vat)
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Discount Policy of the order GREAT DEAL!
Discount is 1% for the amount over 300USD-500USD
Discount is 2% for the amount over 501USD-1000USD
Discount is 3% for the amount over 1001 USD-2000USD
Discount is 4% for the amount over 2001USD-5000USD
Discount is 5% for the amount over 5001 USD-10000 USD
Discount is further negotiatable if your amount over 10000 USD.
Please talk with our online servicer about discount for orders.
NOTE: the discount is applied on the amount of the products you purchase ;excluding the shipping cost, tax & vat.
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3. How to pay the order?
We accpet payment term of western union/money gram/paypal / bank transfer.(Note:The payment handling fee is on you.)
4.About loyalty discount or rewards scheme
Yes, we supply loyalty discount, we will calculate your monthly order volume. (without the shipping cost, tax and VAT). Once more than 2500USD, the order which you place in the next month will have get 5% discount at least, even the order is less than 1000USD, and more than 5000USD, get 10% discount at least,more than 10000US, get 15% discount.
5. about payment time
We accept PayPal,Moneygram,Bank of China and Western Union. Small or sample order,we accept payment via PayPal.com.General Payment must be made within 2 days of order. If there is any reason to delay payment,please communicate with us first. Please process prompt payment for good circling of our cooperation ,thank you.
Order process&Min order 1.minimum order
Minimum order requirement is 180USD, you can mix different items,size and quantity;
2. Order process
A: You can place order on the webside by adding items to the shopping cart , or send your order by e-mail directly(specify the product ID, the size and the quantity), we will send you the total including the freight and the payment information .
1). You should be one of our website members before you check inforamtion online and place orders . Please register online , the step is simple , click the label register , and fill in your username, Email and country information , then you can make orders .
2. pls click "picture" or "product ID" of the products you like.
3. click the label "add to shopping cart", the product will enter your shoppping cart.
>>>>>>> change the quantity and size information in shopping cart.
>>>>>>>>add more products in your shopping cart.
>>>>>>>>>check all the information in your shopping cat, then click "continue".
>>>>>>>>>>pls put shipping information, make sure that you offer correct address and contact number
>>>>>>>>>>> pls put remark information if there is something you care about , such as shipping company , payment term, tax , etc .
>>>>>>>>>>> click "checkout " after you finish all the order.
When there is note showing that you have ordered succefully , then your order is done
4.we will send you Commercial Invoice/ Proforma Invoice in 8 hours after we get you order .pls give us feedback for our prompt attention of your order, reaching a good circling of our cooperation ;
5. Please pay the order according to related invoice ASAP ;
6. Our warehouse prepare the products after confirming the payment ;
7. We ship the products in 1-2 business days after payment confirmation , most of the time, we ship the products in 1 working day after confirming the transaction '
8. We offer a tracking number in 1-2 days after we ship the products
9. We will track your package when the parcels are on the way
10. We will inform to sign for the parcels when the packages reach your locations;
11. You sign and get the order. Shipping&Delivery 1.the ways we ship the order
a): Express service ( door to door) by TNT / DHL / UPS / EMS / OUR SPECIAL EXPRESS COMPANY.
b): Air line ( door to port ).
c): Sea boat( door to port ).
2. How long it takes for parcel shipment
a): Generally it takes 4-5 working days to the entire world by KCS /DHL/TNT /FEDEX/UPS, and it takes 5-6 working days by EMS, if it is for South America or Russia, the delivery is a little longer . In short ,the delivery is depended on the location. For more details, you are welcome to check price list of the shipping, all the delivery time are stated clearly
b): Delivery time of our special service, pls go and check " special service ".
3. How long for order preparation after payment confirmation ?
a): it takes 1-2 business days to prepare the products after payment confirmation .
Remark:
1). if you process payment by PayPal cheque, we send out parcels after the cheque is cleared from PayPal .
2). if you pay through bank transfer, we send out packages after the payment comes into our account.
4. How we calculate the postage?
a): The postage is calculated according to the order weight, the more you buy , the more you will save ! For example: the charge of EMS express is almost the same for 1 or 5 items in one package. The heavier the parcel ,the cheaper the freight will be , as we apply best price for bulk order shipment , thus the shipping fee per KG is cheaper
b): we will calculate the freight promptly when we get your formal order .
5. could we have any discount of postage?
a): Yes , we are a big customer of International express , we can get cheaper price for shipping. For example: we are the big customer of EMS, then we can get 40% discount from the post office.
b): we can also get cheaper price from TNT / DHL / UPS, if your order is in bulk .
6. How to track the package?
a): We will offer tracking number inner 1-2 business days after we ship out the order .
Note: When you do the payment , the tracking # can't be offered immediately , as we need to pack the goods and arrange shipment , it takes some time ,please kindly understand , we will inform you once we get the tracking NO. from the shipper .
We will inform you the online track of your parcel until you get the package smoothly from us
7:why we can not tell you the shipping cost before order ?
The shipping cost is depend on the weight, the delivery ways(EMS, DHL, TNT, KCS, or sea transit), and the destination. So it is difficult for us to declare exact shipping fee before you place an order , the weight of one set ofbikini is about 0.05kg -0.2kg, the leather is about 0.3kg-0.5kg /pc . You can choose your favorite shipping company and we will also check all the express and suggest the most suitable/economical way for you. Please send us Email if you have any concern, we will try to consider your point if you are not satisfied with the shipping, anyway , we are sincere to launch more cooperation with more clients oversea.
As shipping cost is calculated according to the weight, the more you buy, the more you will save! For example: the shipping cost of EMS express is almost the same for 1 or 3 items within the package. We suggest clients to add more items in their orders to save costs. We apply different way for freight calculation of bulk order; the shipping charge per KG is much cheaper comparing to small orders.
8.About the Local taxes and import duties
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyers or recipients should be responsible for all taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.
9. How to get tax less or free upon import ?
Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a GIFT or SAMPLE or make tax invoice a lower value. This lower price does not reflect the total price you paid or the market value of goods and may not apply to countries with different tariff rules. If clients need to use the true value, or any other request, please write down information on the notes when you complete order.
Returns&Terms We attach importance to the quality of product and services , so before sending the parcel out, we always check the product twice and packaging by ourselves.
1.How to settle the problem , If the item is defective? We are sorry that the item is defective, and we will actively deal with such incidents. we also need your kind support of our work . a): If the item is defective, please notify us within 3 days of delivery. b): please take photo of the item which is defective, then send images to us by Email, so that we can check with factory. After confirmed ,we will add the news to your next order for free. c): if we could not Identification. All items must be returned in their original condition, in order to qualify for refund or exchange of goods.The buyer is responsible for all shipping costs incurred. But in order to compensate customers' loss , through our assessment, we will give your some more discounts on the next order.
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